At Kathartic Studios, we make each item to order and are currently only able to accept returns for manufacturing defects or damage incurred during shipping.

Inspection & Notification

Upon receiving your order, please inspect it immediately. If you find any defects, damage, or have received the wrong item, submit a return request within 30 days of receipt via the My Account page. We will promptly evaluate the issue and work to resolve it.

Eligibility for Return

To qualify for a return:

  • The item must have been received within the last 30 days.
  • It must be in the same condition as received—unworn, unused, with tags, and in its original packaging.
  • Proof of purchase (e.g., receipt) is required.

Return Policy

If your return is approved, we will provide a return shipping label and detailed instructions on how to return the item. Please note that items sent back without prior approval will not be accepted.

We value your support and appreciate your understanding of our current return policy. We hope to expand our return and exchange options in the future. For any additional questions, please contact hello@katharticstudios.com.